HOME
ABOUT US
ABOUT YUNJI
QUALIFICATIONS & AWARDS
CORPORATE CULTURE
Yunji Milestones
PRODUCT CENTER
GOGO
Run
Sail
General Intelligent Service Platform
PROFESSIONAL SOLUTIONS
HOTEL DIGITAL OPERATION SYSTEM
AI BUILDING OPERATION SOLUTIONS
MEDIA CENTER
CONTACT US
> MEDIA CENTER
Share

How Can Hotels Use Intelligent Robots to Improve Customer Praise Rates?

2022-09-28

With the continuous development of science and technology, the functions of intelligent robots have been gradually improved, and artificial intelligence is constantly creating new business value for people. Now many hotels have applied hotel intelligent robots, and hotel robots can provide The hotel brings a lot of benefits, for example, it can lead guests, help guests deliver things and so on.


1. How to use intelligent hotel robots to improve customer praise rate


First of all, after we just entered the hotel, the hotel's intelligent indoor delivery robot can help the guests check in, then guide the guests, help them deliver meals and take things, etc., so that customers can deeply feel the hotel's convenience, fast and high-quality services. The application of hotel intelligent service robots has attracted a large number of customers for the hotel, greatly increased the hotel passenger flow, improved customer satisfaction with the hotel, and also increased customer loyalty.


The application of hotel robots can provide customers with more standardized, streamlined and personalized services, and also provide customers with interactive fun and comfortable experience. It can help guests to easily check in, pay and check out, which more effectively reduces the labor cost of the front desk, improves the time efficiency of the guests, etc., and completes the seamless connection between the hotel's online and offline resources.


Now the application of hotel intelligent service robots has been comprehensively promoted. The main reason is that the types are very comprehensive and have good advantages in using functions, which not only improves the production efficiency in an all-round way, but also reduces labor costs to a certain extent. It has been widely recognized and supported in different environments, especially the recognition of the public is also very high. Through the service of this robot, you can also get a new and novel experience.


2. Matters needing attention in the application of hotel robots


Through the combination of computer communication technology and sensors, the China hotel robots can record the current position and perceive the surrounding environment in real time, and can easily avoid obstacles. The correction of the positioning result is quite accurate. The hotel robot is a perfect combination of sensing technologies such as laser and sonar, the map recognition of the surrounding environment is very accurate. After setting the program, you can accurately navigate according to the map, and the appropriate route will lead the customer to the destination.


The hotel robot has a more powerful intelligent sensing system, and can also combine the functions of computer communication technology, allowing the robot to achieve simple man-machine dialogue, and can accurately identify the location according to the set map, and independently plan the route to avoid hitting obstacles. It will improve the quality of the welcome work in an all-round way, and the humanized interaction function will also allow the serviced person to have a good experience. Hotel intelligent service robots can communicate with guests without barriers, and there will be more realistic scenes in the service process. As a very important service robot, service robots can be applied in various environments and can achieve a good interactive communication mode.


© 2021 Copyright by Yunji Technology All rights reserved Privacy Policy